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Everything you need to know about our photo retouching, 3D, video editing and post-production services, process, payments and more.
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General Questions
Common questions about our services, workflow and working together.
We offer professional photo retouching, color correction, background removal, ghost mannequin, 3D & CGI, jewelry retouching, product photo editing, fashion retouching, and video post-production for eCommerce brands, photographers and creative agencies.
Fashion and apparel, eCommerce, jewelry, beauty and cosmetics, furniture and home décor, plus professional photographers, studios and creative agencies worldwide.
Head to our Start a Project page, upload your images and share your requirements. We confirm a quote and timeline, then our team gets to work. New clients can also try 5–10 images free first.
We accept JPEG, PNG, TIFF, PSD and most RAW formats from any camera. Tell us what you need back and we deliver exactly that.
Every project passes multi-step quality control: a dedicated retoucher, a separate QC specialist, and client-specific style guides so large batches stay perfectly consistent.
Yes. Our bulk workflow starts at just $0.50 per image with a dedicated team, custom workflow and priority scheduling for high-volume or ongoing work.
Yes — new clients get 5–10 images retouched completely free, with no commitment. It is the fastest way to judge our quality on your own photos.
Absolutely. Your files are transferred securely, never shared or reused, and we are happy to sign an NDA before any project.
We combine multiple garment shots into a realistic 3D hollow-man effect — neck joints, sleeves and shape are rebuilt so apparel looks worn without a model or mannequin.
Yes. High-end jewelry retouching with detailed cleanup, reflection and shadow work, metal smoothing and stone enhancement while keeping a natural look.
3D modeling, photorealistic rendering, virtual product photography and 360° spins — ideal when physical samples are unavailable or costly to shoot.
Yes. Natural skin retouching, flyaway hair cleanup, wrinkle removal, subtle body shaping and full editorial-grade fashion retouching.
We do — product video cleanup, color grading, clipping and short-form edits for eCommerce and social.
We precisely cut out your product from its background and deliver it on pure white, transparent or any custom background — clean edges guaranteed.
Four simple steps: 1) Send your images and requirements, 2) receive a transparent quote and timeline, 3) our team edits with quality control, 4) you download the final high-quality files.
Standard delivery is 24–48 hours. Larger batches are scheduled with you in advance, and rush delivery is available on request.
Upload directly through our order or free-trial forms. For very large batches we also accept WeTransfer, Google Drive and Dropbox links.
A dedicated retoucher matched to your project type, overseen by a QC specialist and a project manager who stays your single point of contact.
Basic editing starts at $0.80 per image, ghost mannequin at $2.00, advanced retouching at $3.00, and bulk editing from $0.50. See our pricing page for full details.
Yes — volume-based pricing lowers your per-image rate automatically, and ongoing clients can request a custom enterprise quote.
All major credit cards, PayPal and bank transfers. Enterprise clients can be set up with monthly invoicing.
No. Start with a single image — or a free 5–10 image trial. Volume pricing simply applies as your batches grow.
JPEG, PNG, TIFF and layered PSD on request — in sRGB or Adobe RGB, at your required resolution.
We deliver at your source resolution up to the original quality, plus web-optimized versions for your store if needed.
Yes. Share your naming convention or folder layout and we mirror it exactly across the delivery.
Most projects deliver within 24 hours; standard turnaround is 24–48 hours depending on complexity and volume.
Via secure download link, or directly to your Google Drive / Dropbox — whichever fits your workflow.
Yes. Our global team covers all major time zones, so projects keep moving around the clock.
Revisions are free until you are satisfied, as long as they stay within the original project scope.
Tell us what to adjust and we rework it free of charge. Our goal is simple: you only approve images you love.
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